Legal notice
Under the Sale of Goods and Supply of Services Act 1980, anything you buy from a retailer must be:
- of merchantable quality
- fit for its normal purpose, and reasonably durable
- as described, whether the description is part of the advertising or wrapping, on a label, or something said by the salesperson.
- When you buy goods from a retailer, you make a contract with him. He agrees to provide certain goods to you for a certain price. If your purchase turns out to be faulty, the retailer, not the manufacturer, is responsible to you and must sort out your complaint. You are entitled to a refund, a replacement or a repair.